Chief Operation Officer (COO)

Chief Operation Officer (COO) @ A Leading Health Care Administrative Outsourcing Services Provider and Health Information Management Company specializing in providing remote coding and auditing services as well as web based remote coding technology. The Organisation has become a vanguard in using technological advancements for the enhancement of the medical coding process and greatly reducing the DNFB, streamlining waste and reducing delinquent caseloads. It will provide electronic-cost effective medical record coding and validation solutions to hospitals, ambulatory clinics, ancillary service providers and physician group practices in United States.
Responsibilities include but are not limited to:
· Advise the CEO on strategic business development and key corporate planning issues and make recommendations on major business decisions and keeps the CEO informed about business activities, potential threats, opportunities, and recommended actions.
· The ability to assist in the growth of the company internationally and internally in India .
· Help determine resource allocation among divisions. help identify opportunities and potential threats to each division and ensure proper report structure within departments.
· Encourage managers to evaluate and take actions that are consistent with Omega's overall strategy
· Foster high performance by all employees
· Manage for success based on performance goals specific to each division by developing realistic operational goals for each division’ monitor division-specific performance against goals
· Ensure adherence to annual budgets by managing expenses; foster an effective organizational culture
· Create excellent relationships with clients; ensure client satisfaction with the service and that all productivity goals are met
· Increase sales by seeking additional opportunities and identifying New Business and opportunities
· Maintain clients inform of new and revised product/service lines; encourage clients to provide testimonials, letters of recommendation and referrals
· Assist the CEO and CFO in all financial issues
· Development of corporate budget
· Pricing new projects
· Financials for product development
· Ensure company financial stability
· Monitor timely submission of invoices to clients and monitor and manage accounts receivable
· Assist in forecasting and monitors cash flow

Minimum Qualifications and Experience for COO
Significant BPO experience is required with the ability to lead, plan and manage change. Strong analytical and problem solving abilities and techniques with excellent communication and interpersonal skills are required. Three/Four (4) year bachelor degree with 10 years of applied related experience managing a BPO company, and including new business relationship development; MBA preferred. Excellent command of the English language is required, together with strong English written and verbal communication skills.