Manager - Quality & Productivity

Job Purpose:
Create and sustain the culture of Six Sigma and process excellence in the Line of Business supported.

Roles & Responsibilities:
Establish and maintain measurement framework in the IT project portfolio.
Identify improvement opportunities in processes and convert into meaningful projects
Mentor six sigma projects
Conduct six sigma and process trainings
Drive communication events to enhance six sigma awareness and DNA building in operations
Conduct process effectiveness reviews
Facilitate management reviews
Create high impact through driving of Six Sigma projects
Facilitate project/quality planning

MUST HAVE:
Qualifications
Engineer from a reputed institute
MBA from a reputed institute
SIX SIGMA GB Certified"

Years of Experience:
8-10 yrs

Nature of Experience:
Experience in setting up measurement system for IT processes/projects
Experience of six sigma deployment in software environment
Mentored at least 2 Six Sigma GB project and well versed with statistical tools
Process design and definition
Software Quality Assurance... project facilitation

Competencies / Technical Skills:
Thorogh understanding of the Software Development Life Cycle (SDLC)
Six Sigma
ITIL, CMMI
Ability to follow, improve upon and create processes required for effective process management
Flexibility to support operations during after-hours, whenever required
Good communication (written and oral) and interaction skills
Change Management and influencing skills
Self starter/Keen learner /Team player /Creative thinker /Result oriented /Have an eye for detailing
Business acumen (Can think from business perspective)

GOOD TO HAVE
Qualifications:
Finance background
SIX SIGMA BB Certified
MCA/Comp engineer from a reputed institute

Experience:
Consulting
Auditing/Process assessment
Project Management

Competencies / Technical Skills:
LEAN, DFSS
Risk Management and Internal IT Controls
COBIT